5-Star Hotel Prices Are Soaring, but Is the Service Keeping Up With the Costs?

Hotel prices have risen steadily and standards have declined since the pandemic. Travel experts weigh in on how to spot a true five-star hotel in 2026.

By Jake Emen 03/03/2026

Hotels faced a number of hardships as they began reopening in the wake of Covid, including a need to make up for lost revenue, a yo-yoing approach to ongoing restrictions and operating principles, and difficulty recruiting staff, everywhere from entry level to upper management. That was balanced out in part by two huge boons: pent-up consumer demand (travelers were eager to take vacations—and spend big to do so), and an understanding from those consumers that the industry was a bit of a mess and we’d all need to grin and bear it while taking those coveted trips.

Now, several years down the road, there’s a growing sense that much of the hotel scene hasn’t recovered in full. Instead, consumers have been experiencing a steady rise in nightly rates and a prolonged period of decline in standards for service and hospitality.

I travel 365 days a year as a nomadic journalist, so there are always highs and lows, but lately, the lows have been…memorable. There was the swanky, five-star European city hotel inundated with mosquitoes, despite the front desk’s assurances otherwise. And the new five-star lake hotel with four-digit room prices and décor reminiscent of an Ikea catalogue or college dorm. I started to question what really constitutes “five stars” these days.

The most jarring experience, though, came during a stay at a five-star boutique hotel along Mexico’s Riviera Maya. Severe food allergies were relayed to the front desk, butler, and kitchen on numerous occasions. After a room service breakfast was delivered, a further call was made back to the kitchen to ensure allergy safety, with the team giving its blessing. Half an hour later, a nervous staff member called back hoping against hope that we didn’t eat the food that she just confirmed as safe, but actually, well, wasn’t. Thankfully, our own suspicions stopped us from eating the meal, but how is it that such a serious blunder, in this case at the risk of a medical emergency, can be made at this level of hotel? “Service is indeed being called into focus across the industry,” says Olivier Lordonnois, Aman’s managing director for the Americas. “At its core, service is about the genuine connection between staff and guests. In a world that is rediscovering the importance of human interaction, I believe we are at a pivotal moment in restoring the art of meaningful hospitality.”

How has the service gotten so bad?

It’s clear that service and hospitality are down across the board, even at five-star properties. But who or what is to blame, and why is the issue so persistent?

“Post-pandemic, there has been a general downturn in service everywhere, and the issue doesn’t lie so much with a change in priority, spend, nor focus on luxury hotels, but rather the post-pandemic labour pool,” says Jack Ezon, founder and CEO of Embark Beyond, a luxury travel company and Virtuoso agency. “Hospitality was not only the hardest hit, but the hardest to come back.”

Even if a hotel hasn’t changed its written objectives on service or staffing, the difference can still be seen and felt immediately. “I’ve detected a drop in enthusiasm, and I believe staffing and training are the two keys to providing a stellar guest experience,” says Jessica Gorman, a luxury travel advisor with Concierge Curated Travel LLC, an independent affiliate of Global Travel Collection. “The devil is in the details, so if your team members don’t have the tools to perform and exceed in their roles, the guest experience suffers.”

While some might feel as if five stars should be in a superior position thanks to rigorous training programs, talent retention, and overall investment, in some cases, the luxury tier comes back to haunt them. Prices have skyrocketed and yet consumers feel as if they’re getting the short end of the stick. “Exorbitant rates at luxury hotels exacerbate an already compromised hospitality industry,” Ezon says. “Now that demand has cooled, rates set an expectation of a level of luxury that is almost impossible to deliver on in this environment.”

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Mixologist Philip Bischoff Four Seasons Bangkok
Mixologist Philip Bischoff takes “good spirits” seriously at the Four Seasons Hotel Bangkok at Chao Phraya River. Photo: Courtesy of Four Seasons

Finding the bright side 

That’s not to say that there’s no such thing as excellent service nowadays. Many independent, family-owned properties continue to shine, and certain brands have been able to maintain their sparkling reputations, with options such as Four Seasons, Park Hyatt, Aman, and Belmond remaining top notch.

Ezon points to an experience at the Bvlgari Milano as one worthy of highlighting thanks to attentive service from the breakfast crew, while the 20-room Villa Passalacqua also delivered a standout experience with the attuned, anticipatory service provided by its team. “It redefines all superlatives,” he says.

For Gorman, it was the personalised greetings and friendly service provided by the Four Seasons Bangkok. “I am a firm believer that the biggest wow for a guest costs the least amount of money,” she says. After working for 13 years with The Ritz-Carlton prior to becoming a travel advisor, she’s also a believer in that brand’s particular approach. “I will always remember an unofficial motto we had in addition to all the standards: ‘Our product is our service.’”

The hallmarks of a true five-star hotel

There’s an enormous gap between a five-star hotel on paper, one that meets the technical requirements regarding amenities, and a true five-star, one that meets the unwritten expectations for fantastic service. This is a customer-first, make-a-difference philosophy to hospitality; it’s anticipatory and designed to surprise and delight the guest.

At the Aman New York, which opened in August 2022 in Manhattan’s historic Crown Building, little memorable moments might include being whisked away from the lobby for a prompt check-in process in your suite, receiving a personalised gift based on your plans in the city, or having an artistic caricature of your visage inserted into a monogrammed luggage tag.

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Chef prepping a sushi or omakase meal at a restaurant at Aman New York
At Aman New York, attention to detail is paramount. Aman Resorts

Sure, guests have access to the indulgent, cutting-edge three-story spa and enjoy a killer view from any of its 83 massive, elegant suites. They can secure in-demand spots for a world-class omakase dinner at Nama or a seating at the sultry jazz club. But it’s the bespoke attention and thoughtful add-ons—a fully complimentary minibar, including bottles of Champagne—that make it feel like you don’t need to worry about a thing. That makes the most impact.

“There are several core reasons for our success: we invest deeply in our training programs, and we also give our team the creative freedom to tailor each interaction to the individual, encouraging them to take ownership of each guest experience to ensure our personalised service not only meets but exceeds our guests’ expectations at every touchpoint,” Lordonnois says.

Such a gap between what you might call a faux five-star, and what you might consider a five star-plus or true five-star, is monumental in scope. “Genuine care and comfort and a personalised experience define luxury hospitality,” Gorman says. “The ability to not have to think during a hotel stay; that everything is simply taken care of for you, before you even have to ask.”

The small moments of unforgettable care, the incredible attention to detail, and the savvy anticipation of a need before it transpires are what separate run-of-the-mill hotels from something truly exceptional that you’re bound to book again and again.

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Lake Como Villa Passalacqua exterior, flowers in bloom
The 20-room Villa Passalacqua on Lake Como “redefines all superlatives,” says Jack Ezon.Courtesy of Concierge Auctions

The word “exceptional” comes up a lot in conversation with hotel experts. “Exceptional service, to me, is about meeting the guest exactly where they want to be at that particular moment in time,” Lordonnois says. “It involves the emotional intelligence to attune to subtle shifts in their needs or desires. It is our ambition to put ourselves in our guest’s shoes to anticipate their needs to personalise the experience at the level that truly defines exceptional hospitality.”

“The hallmark of exceptional service is measurable in how special you make a guest feel,” Ezon says. “That is obviously subjective, but it usually helps when you can be proactive in anticipating the needs of a guest, focus on solutions, and do something meaningful for them—something that says they are important, you heard them, you understand them.”

After all, there are plenty of stylish Airbnbs travellers can book if aesthetics and comfort were the only aims, and they can save a great deal of money while doing so. But a great hotel is more than the design of its room or lobby, isn’t it? “People pay a premium to stay in a hotel for the service,” Ezon says.

Ezon describes the difference between what he views as the “hardware” of a hotel, its physical presence and style and amenities, and its “software,” everything that’s actually running the show. “It is the soul and the service that you remember,” he says. “They remember a smile. They remember a connection. They don’t remember the silk brocades or chandeliers.”

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This Stylish, Water-Resistant Dopp Kit Might Be the Last One You Ever Buy

Patricks’s limited-edition wash bag is designed to keep liquids in and out, so it can come along wherever your travels take you.

By Justin Fenner 11/03/2026

If all you’re going to do is look at it, a leather Dopp kit from a fashion house is a fine choice. But if you take travelling seriously—and do it often, for business, pleasure, or both—such a bag will inevitably end up blemished with droplets of water or stained by errant flecks of toothpaste. Get stuck with a cavalier team of baggage handlers, and it can even get soaked in your favourite fragrance or anti-ageing serum.

But Patricks, the high-performance Australian grooming brand stocked in Harrods and Bergdorf Goodman, has a solution. Its limited-edition bathroom bag, called BB1, is purpose-built to protect everything inside and out. Conceived by industrial designer George Cunningham with brand founder Patrick Kidd, the cuboid design is executed in a water-resistant recycled nylon you can rinse clean. It’s lined with a thin layer of shock-absorbing foam to safeguard your products, but if a bottle somehow gets cracked in transit, the two-way water-resistant zippers and sealed seams (which keep liquids from seeping in or out) ensure that whatever leaks won’t ruin your cashmere. Inside, two dual-sided zippered compartments are ideally sized to fit toothbrushes, razors, and other small essentials.

And though its clean lines and rugged construction make it undeniably masculine, its greatest feature is borrowed from women’s makeup bags. Like the best of these, BB1 unzips to lie flat, giving you unobstructed access to everything inside. Well, you and the 999 other gentlemen who move fast enough to snag one. $289

Courtesy of Patricks

1. Hanging Loop 

The G-hook system isn’t just a stylish handle: You can also use it to hang the bag from a hook or secure it to your carry-on.

2. Two-Way Zipper

The closures are water-resistant in both directions, meaning liquids won’t get in or out.

3. Fold-flat Construction

BB1 opens to 180 degrees, letting you scan its 4.2-litre capacity at a quick glance.

4. Technical-Fabric Shell

The durable recycled-nylon is easy to maintain and woven to survive splashes and leaks from your go-to products.

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You Can Now Place Bets on the Future Prices of Rolex Models

And which models will get discontinued next, thanks to a new collaboration between Kalshi and Bezel.

By Nicole Hoey 11/03/2026

You can bet on pretty much anything these days, from when Taylor Swift and Travis Kelce will get married to who will be the next James Bond—and now that includes the Rollies on your wrist, or on your wishlist.

Prediction market platform Kalshi, regulated in the U.S., and luxe watch marketplace Bezel have teamed up on a new platform called Watch Futures that allows users to splash down cash on where they think the prices of a particular luxe timepiece are going, whether that’s a Rolex Submariner or a coveted Patek Philippe, Time & Tide reported.

You can also place a wager on which models might be discontinued, as well as any future launches from the top watchmakers on the new platform; with Watches and Wonders coming up, it’s certainly a well-timed launch that could see a lot of activity as a slew of new releases are announced at the event.

Watch Futures is all based on Beztimate, Bezel’s system (once used only internally) to help it accurately calculate the market price of a timepiece. It draws data from real-time transactions, live bids, verified sales, and other market offers to spawn its own series of independent valuation models to establish a watch’s value. From there, it’s up to bettors to place their wagers, and then the platform will showcase any price fluctuations or other updates as time goes on.

This new platform could have some pretty large implications for the watch industry.  As any horological savant would know, the internet and collectors alike are constantly chattering about which models are on the way out or when a certain timepiece of the moment’s time in the limelight will fade, of course, having a large impact on the prices of said model. And now, a Watch Futures user can have a direct stake in where a model is headed—and if they own said timepiece, it can be a protection from dwindling values on the marketplace, say, if a user places a bet on their model losing value and that actually comes to fruition.

To see Watch Futures in real time (and scope out how some pieces in your collection are faring), you can use the Kalshi app or its website.

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Mauve on Up

Brisbane boutique stay Miss Midgley’s offers a viscerally human experience—especially if you dig pink.

By Horacio Silva 17/12/2025

On a sun-bleached corner of Brisbane’s New Farm, where the scent of frangipani mingles with the clink of coffee cups, stands a building that has lived more lives than most people. Once a premier’s residence, an orphanage, a hospital and a private school, the 160-year-old stone structure now finds itself reborn as Miss Midgley’s—a boutique stay that teaches a masterclass in how to make heritage feel modern.

Designed and run by architect-mother-daughter duo Lisa and Isabella White, Miss Midgley’s captures the cultural confidence of a city in bloom. Nowhere is that new confidence more visible than along James Street—the leafy, slow-burn heart of the city’s fashion and dining scene—where Miss Midgley’s sits quietly at the edge, its shell-pink façade glowing in the subtropical light.

Built of Brisbane’s rare volcanic tuff, the building’s soft mauves and pinks are more than aesthetic; they are its identity. Locals still remember its 1950s incarnation as the Pink Flats, and the Whites have honoured that legacy with a contemporary blush-toned exterior, chosen to harmonise with the stone’s peachy undertones. Inside, those hues continue in dusty terracottas, russets and the faint shimmer of brass tapware. “Design can’t afford to be for the sake of fashion,” Isabella White has said. “It has to respond to what’s in front of you.”

That sentiment is tangible in every corner. Five apartments, each with their own idiosyncratic floor plan, occupy the building. Ceilings bloom with heritage plasterwork, 19th-century wallpaper fragments have been preserved in the kitchens, and tiny hand-painted notes left by the architects point out original quirks: a misaligned beam here, a hidden archway there. It’s a kind of adult treasure hunt for design lovers, where discovery feels personal and unforced.

Even the picket fence, a heritage requirement, has been reimagined in corten steel—a sly nod to regulation turned into sculpture. It’s this blend of reverence and rebellion that gives Miss Midgley’s its edge: heritage without starch, nostalgia without sentimentality.

True to Brisbane’s easy elegance, luxury here is measured not in marble or minibar but in proportion, privacy, and personality. Each apartment—from the Drawing Room and the Assembly Hall to the Principal’s Office—is a self-contained sanctuary with its own kitchen, large bathroom and outdoor space. The ground-floor units open onto leafy courtyards and welcome small dogs; upstairs, the larger suites spill onto verandahs shaded by jacarandas.

At the heart of the property lies a solar-heated pool hemmed with tropical greenery and fringed umbrellas—more mid-century Palm Springs than colonial Brisbane. Around it, guests share a petite laundry, a communal library and that rarest of urban luxuries: a car park per apartment. The atmosphere is quietly collegiate—a handful of travellers who might nod to each other on the stairs but otherwise inhabit their own creative bubbles.

The hotel’s namesake, Annie Midgley, lends the project both its name and its spirit. An ambidextrous artist and teacher, she famously instructed two students at once, writing with both hands simultaneously—a fitting metaphor for the dual vision the Whites bring to the building: one hand rooted in history, the other sketching toward the future. “Not famous, yet known,” goes the property’s understated tagline—and indeed, Miss Midgley’s has quietly become that most desirable of addresses: the one whispered about by people who know.

Sustainability isn’t an accessory here; it’s structural. The adaptive reuse of the heritage building is its boldest environmental act. Solar panels power the property; an electric heat pump warms the pool; recycled decking and tiles frame the courtyard. The metre-thick tuff walls regulate temperature naturally, and the amenities follow suit—refillable bath products, biodegradable pods, Seljak blankets spun from textile off-cuts, and compendiums wrapped in Australian-made kangaroo leather. It’s slow luxury in the truest sense.

In a world of carbon-copy hotels, Miss Midgley’s feels deeply human—a place where history isn’t curated behind glass but lives in the warmth of stone and the flicker of afternoon light. The lesson it offers is simple and resonant: that the most elegant modernity often comes not from reinvention, but from listening to what’s already there.

 

 Miss Midgley’s

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My Brisbane…Monique Kawecki

The Queensland capital is carving its own distinctive take on Australian culture. Here, a clued-up local aesthete takes us around town.

By Monique Kawecki 17/12/2025

It’s almost a given that all globally minded creatives will, at some juncture in their careers, choose a path that leads directly to one of the planet’s vital cultural hubs—metropolises with the cosmopolitan thrum of New York, the lofty elegance of Paris, the futuristic edge of Tokyo.

True to form, Monique Kawecki’s work odyssey transported her to the buzz of London for over a decade, but the editor and creative consultant now admits to “finding a balance” in Brisbane, using the Queensland capital as a base for generating international content. Together with her husband, industrial designer Alexander Lotersztain, she’s proud to call the fast-blooming city her home.

Driven by curiosity, Monique joins the dots between creative communities and helps bring visionary projects to life through her studio Champ Creative, a space she runs with her twin sister in Tokyo. Her work as co-founder and editorial director of Ala Champ Magazine, a print-turned-digital-media platform rooted in design, architecture and creative culture, allies thinkers and makers who are shaping the future.

EAT

Central

Step underground and you’ll find more than just a Hong Kong-inspired eatery. This vibrant enclave in the CBD is the vision of chef Benny Lam and young restaurateur David Flynn, combining an avant-garde space—designed by up-and-coming J.AR Office—with inventive Asian-fusion plates and a curated Chinese and Australian wine list. Every detail, from the menu to the disco-era soundscape, combines for a memorable experience.

Gerards

A restaurant that has long held its place among Brisbane’s primo venues, and its makeover by J.AR Office has confirmed it is a mainstay in the city. Rich, rammed-earth textures and sleek steel set the stage for the Levantine-inflected fare, where Queensland produce meets Middle Eastern tradition—all served on textured Sally Kerkin tableware that casts the eclectic dishes in an even more visually pleasing light.

DRINK

 

+81 Aizome Bar

Inspired by the hidden cocktail bars in Tokyo’s Ginza district, an intimate, indigo-hued 10-seater designed by Alexander Lotersztain. The dimly lit space presents drinks served over hand-cut Japanese ice and expertly crafted “neo cocktails” courtesy of mixologist Tony Huang. Champ Creative curated and sourced the artisan-made tableware and glassware from Japan, making sure the experience is as authentic as possible.

 

Bar Miette

Overlooking the Brisbane River, Australian chef Andrew McConnell has enlisted executive chef Jason Barratt to direct two of his standout dining ventures—this venue and Supernormal—on the waterfront at 443 Queen Street. Both offer stellar dining—the milk bun with mortadella and smoked maple syrup is simple yet sublime—but this is the spot to visit for a glass of wine accompanied by water vistas.

 

 

ART & CULTURE

 

QAGOMA

Together, the Queensland Art Gallery (QA) and Gallery of Modern Art (GOMA) form Australia’s largest modern and contemporary art gallery. Roosting on Brisbane’s South Bank, the establishment showcases exemplary art from Australia, Asia and the Pacific, and, as such, has become a firm favourite among both locals and tourists. By day, world-class exhibitions such as Danish artist Olafur Eliasson’s Presence—beginning December 6th—take centre stage; after dark, expect illuminated theatrics as GOMA permanently projects an intense, multi-hued James Turrell artwork onto its facade.

Olafur Eliasson / Denmark b.1967 / Beauty 1993 (installation view, Fondazione Palazzo Strozzi, Florence, Italy, 2022) / Spotlight, water, nozzles, wood, hose, pump / Spotlight, water, nozzles, wood, hose, pump / Installed dimensions variable / Purchased 2025. The Josephine Ulrick and Win Schubert Charitable Trust / Collection: The Josephine Ulrick and Win Schubert Charitable Trust, Queensland Art Gallery | Gallery of Modern Art / © 1993 Olafur Eliasson / Photograph: Ela Bialkowska, OKNOstudio

 

 

SHOP

 

BrownHaus

The experience of entering the luxurious, travertine-clad space is as beautiful as the creations the jewellery studio constructs. The culmination of founder Drew Brown’s 25 years of refining his craft, fine jewels and elevated everyday pieces for both men and women captivate your gaze, each example formed with the utmost intention and care. Moreover, Brown is redefining traditional artisanship and service in a new, modern way, ensuring the flagship store is accessible and exciting in equal measure.

 

 

James Street Precinct

For shopping, dining or even just perfecting the time-honoured art of people-watching, James Street is a one-stop hub where fashion, cinema, design and dining converge in Fortitude Valley. Wandering through the streets, discovering fresh, and established, ventures is a cinch. Restaurants sAme sAme and Biànca (from the team behind Agnes and the new Idle bakery) are hard to pass up; next door, be prepared to queue for a cone at Gelato Messina. A recent arrival to the zone is Heidi Middleton’s Artclub atelier, while Australian tailoring brand P. Johnson recently launched its new store, designed by the renowned Tamsin Johnson, across from The Calile hotel.

 

WELLNESS

 

The Bathhouse Albion

In Brisbane is home to multiple wellness centres in which one can work out or unwind, such as the five-floor, $80 million TotalFusion Platinum Newstead. This facility, designed by architectural practice Hogg & Lamb, presents a more serene, temple-like experience in the once-industrial Albion Fine Trades district, delivering a communal yet luxe bathhouse with spa, cold plunge, sauna, float, and steam room. With a separate area for hydration spruiking organic TeaGood loose-leaf teas, an hour session ensures a restorative reset.

 

 

DAY TRIP

 

Lady Elliot Island

Visiting one of the most pristine sections of the Great Barrier Reef in one day from Brisbane? Yes, it is indeed possible—and in style, too. With an early start from Redcliffe, around 40 minutes’ drive from the city, take a 90-minute flight to the 45-hectare island and then indulge in a glass-bottom boat viewing, an island tour, and a guided snorkel where you will swoon over mesmerising coral and other-worldly marine life. Lunch is included.

 

 

 

 

 

 

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Tropical Storm

Brisbane’s design-led renaissance is gathering momentum and redefining the city as a destination of distinction. 

By Maeve Galea 17/12/2025

When it comes to the question of which Australian city can claim to be the country’s epicentre of cool, it’s always been a two-horse race between you-know-who. But challengers to the municipal hegemony do periodically raise their heads above the cultural parapet: Hobart has the world-class MONA in its corner; Perth flexes its white-sand beaches and direct flights to London; plucky Canberra enduringly punches above its weight, wielding a Pollock masterpiece or two at the National Gallery. Now, Brisbane— for decades ironically nicknamed “BrisVegas” as a jibe at its lack of places to see and be seen—is ready to assert itself as a serious contender to break the Sydney-Melbourne monopoly.

The Queensland capital is booming, buzzing and bougier than ever. In the past twelve months alone, Brisbane has seen the addition of $80 million ultra-luxe members’ wellness club TotalFusion Platinum, and earned a place on Condé Nast Traveller’s Hot List for hosting the second outpost of Andrew McConnell’s renowned restaurant Supernormal—both designed by Sydney-based multidisciplinary studio ACME. Since the latter’s opening, the upscale dining scene in the CBD—once steeped in starched white-tablecloth tradition—has come into its own with high-concept, slick and scene-y establishments you’ve likely already seen on Instagram.

Chef’s table at open kitchen at Central by local firm J.AR Office. Photography: David Chatfield.

Among them is Central, named Australia’s best-designed space at this year’s Interior Design Awards. The subterranean late-night dumpling-bar-meets-disco, designed by one-to-watch local firm J.AR Office, is bathed in bright white light and features a DJ booth built into the open, epicentral kitchen. A 10-minute walk along the river towards the Botanic Gardens reveals Golden Avenue, a buzzy collaboration between J.AR Office and Anyday, the Brisbane hospitality group behind some of the city’s most beloved restaurants of the last decade (Biànca, hôntô, sAme sAme, and Agnes). A skylit oasis where palm fronds cast slivers of shade over tiled tables laden with bowls of baba ganoush and clay pots of blistered prawns, the Middle Eastern-inspired eatery feels like Queensland’s answer to Morocco’s walled courtyard gardens.

That design-forward premises anchor much of the buzz around Brisbane’s new pulse points should come as no surprise. After all, this is an urban centre whose perception and personality were transformed in the 2010s by the brutalist breeze-block facades of the then-burgeoning James Street Precinct. Financed by local developers the Malouf family, and designed by Brisbane’s architecture power couple Adrian Spence and Ingrid Richards, the zone has become a desirable, nationally recognised address for flashy flagships and big-name boutiques (just ask Artclub’s Heidi Middleton and The New Trend’s Vanessa Spencer, who each unveiled plush piled-carpet stores along the strip in October).

A five-storey living fig tree anchors the reception area of Total Fusion wellness centre.

But it wasn’t until the 2018 opening of The Calile Hotel that Brisbane truly shed its “big country town” image, staking its claim on the international stage. The Palm Springs-inflected urban resort—which, by now, surely needs no introduction—landed 12th in 2023’s inaugural World’s 50 Best Hotels ranking, ahead of Claridge’s and Raffles.

“That was really quite massive for the optics of what Brisbane has to offer the rest of Australia,” says Ty Simon, a born-and-bred Brisbanite and one of the four visionaries behind the Anyday group, along with his details-driven Milanese wife Bianca, executive chef Ben Williamson, and financial backer Frank Li. From that point on, the use of elite architects and designers became de rigueur across the enclave, weaving a sense of permanence into the local fabric. “We believe in what’s happening here,” says Marie-Louise Theile, creative director of the James Street Initiative and PR executive behind many of the city’s primo spots. “And we’re digging in.”

For in-demand Australian interior designer Tamsin Johnson, the mastermind behind some of James Street’s most carefully curated properties—including her husband Patrick Johnson’s P. Johnson Femme showroom, which opened in September—this momentum is “a wonderful thing”. Idle, Johnson’s August-launched first project with Anyday, is a prime example of what she calls a “contemporary sleekness” that feels intrinsic to the new mood taking hold in Brisbane. A modern-day answer to Milan’s 140-year-old gourmet emporium Peck, the site is a study in how mixed materials—glass, concrete, stainless steel and terrazzo—can create a sense of freshness with a 20th-century overtone.

A view of the dining room at Golden Avenue, also by J.AR Office. Photography: Jesse Prince.

It’s this dialogue between old and new, so intrinsic to Johnson’s work, that makes Brisbane such a compelling canvas for the Melbourne-born, Sydney-based creative. “I think Brisbane is striving hard for its own identity and voice in Australia, and it is clearly working,” she says. For Johnson, that evolution is also “a process of recognising what you have”, a nod to the strong bones the city has to work with and revisit. From the airy stilted Queenslanders to GOMA’s riverside glass pavilion and the subtropical modernism of Donovan Hill’s landmark C House, Brisbane’s design heritage is a quiet yet potent force, infused with what Johnson calls “the subtle memory of bucolic Australia”. Brisbane’s best contemporary architecture reflects what Richards and Spence described when designing The Calile as “a gentle brutalism”. It incorporates the style’s characteristic heaviness—concrete, rigid geometry and cavernous interiors—but, in response to the climate, does away with barriers between outside and in, and welcomes light, air and a feeling of weightlessness that creates spaces that feel open, relaxed and intimately connected to their surroundings.

Johnson will explore this language further in Anyday’s most ambitious venture yet: a four-level dining destination within the colonial-era Coal Board Building, just across from Golden Avenue. Its debut concept The French Exit—a wood-panelled brasserie with half-height curtains and a 2.00 am licence—is set to be unveiled by year’s end, ensuring the once-sleepy heart will beat well into the early hours.

A view of the bar at Supernormal. Photography: Josh Robenstone.

Luring big names to lend the city their cool factor for one-off projects is one thing, but perhaps the most profound sign that Brisbane still bursts with promise is the fact that so many creative forces are choosing to stay, rather than take their talent elsewhere. “I never thought I’d still be in Brisbane,” laughs J.AR Office director Jared Webb, a local-for-life who started the firm in Fortitude Valley in 2022 after a decade spent working under Richards and Spence. “Trying to entice people to stay and see Brisbane as a city to live in, and to visit, is a big undertone of all our work on a much broader scale,” says Webb, whose designs rely heavily on steel, concrete and stone, both as a means to temper the tropical climate and evoke an aura of continuity he believes Brisbane’s built environment has lacked. (Once dubbed the demolition capital of Australia, the municipality lost more than 60 historic buildings during the ’70s and ’80s under former Queensland premier Joh Bjelke-Petersen, whose two-decade rule was recently revisited in a dramatised documentary available to stream on Stan).

Translating Brisbane’s current buzz into something lasting seems to weigh on the minds of many of the city’s creatives. Vince Alafaci, who forms one half of ACME with his partner Caroline Choker, shares this sentiment when reflecting on their design for Supernormal. “It’s about creating spaces that evolve with time, not ones that date,” he says. “We wanted every element to feel timeless—grounded, honest and enduring.” That pursuit of longevity is something Tamsin Johnson recognises, too: “It’s the people pushing for it that excite me the most. They’re committed,” she says, reflecting on the city’s creative ambition. “I think our designers, the most committed ones, want to leave landmarks and character, bucking against the trend of mundane, short-term and artless developments that all our capitals have experienced. And perhaps Brisbane is leading this mentality.”

The lobby of The Calile Hotel. Photography: David Chatfield.

 

 

 

 

 

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